Contact Indue

Contact Us

You can contact Indue directly by telephone or email, or complete an enquiry form, below. Your correspondence will be responded to by the most relevant member of our expert team.

Contact Details

Indue Ltd – Head Office

PO Box 5389
West End, QLD 4101

+61 7 3258 4222
[email protected]

What is your enquiry today?

If you have a query in relation to your Only 1 Visa Gift Cards call 1800 442 490, 8am to 11pm 7 days a week, or visit

If you wish to contact Indue in relation to a Gift or Prepaid Card call 1300 809 791 to speak with an operator, 9.00am to 6.00pm Monday to Friday AEST.

Alternatively, please use the General Enquiries form to contact us in relation to your query.

Alternatively, please use the general enquiries form below to contact us in relation to your query.

If you query is in relation to the enhanced Income Management program please call Services Australia on 1800 252 604.

Please email [email protected] to advise and provide your login username.

Before you launch into the world of building your own prepaid card solution, we’ve prepared this handy guide of questions to ask of yourself and your business.

Indue is a bank regulated by the Australian Prudential Regulation Authority. Australian owned and operated, Indue has over 50 years’ experience in the payment industry and provides payment solutions to a broad range of organisations. Indue has over 200 employees based in Brisbane and Sydney.

At Indue, we welcome your feedback and the opportunity to resolve any concerns.

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If you wish to make a claim for any residual funds held with Indue in respect to an Indue issued product, such as an enhanced Income Management Account, Cashless Debit Card Account or a prepaid gift card, please complete the attached form and mail it to the address on the form or email it to [email protected].