Indue Ltd – Head Office
PO Box 523
Toowong QLD 4066
Indue Ltd – Sydney
PO Box 1599
Chatswood NSW 2057
Please use the general enquiry form below. We are currently experiencing high wait times to our contact centre. If your enquiry is about the one time cost of living payments being made from the end of April please contact Services Australia on your regular payment line.
For further information please refer to this web page https://www.servicesaustralia.gov.au/cost-living-payment
If you have a query in relation to your Only 1 Visa Gift Cards call 1800 442 490, 8am to 11pm 7 days a week, or visit onlyonegiftcard.com.au
If you wish to contact Indue in relation to your Only 1 Visa Gift Cards call 1300 809 791, 8am to 8pm Monday to Friday and 8am to 1pm Saturdays AEST.
Alternatively, please use the general enquiries form below to contact us in relation to your query.
If your query is in relation to the Cashless Debit Card program:
CLICK HERE for the CDC website or call the Indue CDC hotline on 1800 710 265; or
CALL Services Australia on 1800 252 604.
Please do not use the general enquiry form below.
Please email [email protected] to advise and provide your login username.
Before you launch into the world of building your own prepaid card solution, we’ve prepared this handy guide of questions to ask of yourself and your business.
Indue is a bank regulated by the Australian Prudential Regulation Authority. Australian owned and operated, Indue has over 50 years’ experience in the payment industry and provides payment solutions to a broad range of organisations. Indue has over 200 employees based in Brisbane and Sydney.
At Indue, we welcome your feedback and the opportunity to resolve any concerns.
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