With more than 50 years in payments, Indue is a proven partner in delivering a comprehensive suite of payment services to credit unions, mutuals and other financial institutions.
Across direct entry, BPAY, cards and cheque-payment products, we provide scheme sponsorship, settlements, dispute resolution and reconciliation – wrapped up in a robust compliance framework.
Indue will help your business to navigate the complex world of payments, with a cost-effective, single-partner solution. So you can deliver flexible and convenient payment options to your banking customers.
Direct entry is a cost-effective, easy way for businesses and consumers to transfer funds between bank accounts – with more than $14 trillion Direct Entry transactions annually in Australia. And with Indue a Tier 1 participating member, we are in a strong position to sponsor you in to BECS.
Our position as a Tier 1 provider of all account-to account payment systems, complements our New Payments Platform offering and our real time account to account Orion fraud solution
Direct entry suits financial institutions providing retail banking services to their customers, as well as businesses looking to debit or credit customer or employee bank accounts.
We work with you to determine the best solution for your needs, then manage your solution – protecting your business and customers, and ensuring that your high-volume payments happen seamlessly, every time.
Timely inward and outward transaction processing, multiple times per day.
Secure settlement with counterparties.
Daily transaction reporting.
Access to extensive warehousing and data archiving capabilities, as well as the ability to issue client BSBs.
Processing of direct debits as line entries, contained within each direct entry file.
Support services, including dishonoured item processing, traces, returns and refusals.
Tap into the convenience of BPAY.
BPAY is a fast, convenient and easy way to allow your customers to pay bills anywhere, anytime.
Indue is a Participant Member of the BPAY Scheme. That means we can provide the Scheme sponsorship, file processing and settlement services that enable our clients to participate in the BPAY Payer and BPAY Biller services.
Through API integrations with a core banking platform, Indue enables our client’s customers to make BPAY payments from their accounts or setup BPAY Billers for business customers, in addition to supporting operational functions for enquiries, reporting, error corrections, and reversal processing.
Consider coupling your BPAY service with our NPP, direct entry or cheque solutions, to provide your customers with more flexibility and choice.
At Indue, we can support your business and customers with chequing solutions – from issuing chequebooks to comprehensive chequing transactions management.
Our cost-effective chequing solution gives your business and customers access to this traditional payment method – without you having to manage the program in house.
Indue provides a broad range of payments services, has regulatory benefits as an ADI, and is resourced to support a broad range of technologies and business cases.
Contact us today to discuss your core banking needs.
Indue helps your business thrive, with reliable and easy-to-use payment solutions.
We understand how much your business depends on providing the best payment experience for your customers.
NPP transactions settle in real time, line-by-line, via the RBA’s Fast Settlement Service and through Indue’s Exchange Settlement Account (ESA).
We’ll hold funds in a settlement account on your behalf to enable us to settle NPP transactions as they happen.
We also provide a portal to help you track the balance of your settlement account in real time, with SMS and email alerts available for upper and lower balance limits.
As the speed of payments increases, so does the risk of fraud. When you partner with Indue, you can protect your NPP customers with our market-leading financial crimes solution, Orion.
Powered by IBM Safer Payments, and using artificial intelligence and machine learning, Orion delivers a 24/7 Australia-based fraud monitoring solution that consistently outperforms industry averages in financial crimes prevention.