Credit card use is still below its pre-pandemic levels, while debit cards are seeing somewhat of a resurgence in 2021. The latest Reserve Bank (RBA) credit and debit card data for March 2021 reflects how these cards have been used in the 12 months since the pandemic truly impacted Australians’ way of life. According to […]
Read More… from Credit cards still stagnant as the humble debit card’s popularity improves
Australian banks are not delivering appropriate omnichannel customer service and struggle to keep up with changing approaches to customer loyalty, according to new research. The study, conducted by software company Pegasystems and research group Omnipoll, found that poor omnichannel customer service results in more than half (54 per cent) of all customer interactions having at […]
Read More… from Study pinpoints two key areas that banks can improve on
Nucleus Card Platform Flexible Card Solutions In this section In this section Your end-to-end card platform. Whether you’re a lender, government agency, small business or a bank, Indue can help you deliver a card program to meet your business goals. Our Nucleus Card Platform is the core of our cards offering. It provides a complete […]
A big driver here towards cards in favour of cash, of course, is the acceleration of online shopping post-pandemic, which in turn has had major ramifications on banking infrastructure. Ultimately, this helps to make the digital wallet ecosystem more attractive to merchants and the shift to cashless more likely to be permanent. […]
Read More… from A proliferation of payment options has reduced our reliance on cash.
