We are pleased to announce that Auswide Bank has selected Indue as their exclusive full-service payments partner. […]
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Tag: RFI Global
Indue becomes Tier 1 BECS member
Payments solutions provider Indue today announced it has become a Tier 1 Participant Member of the Bulk Electronic Clearing System (BECS), the low-cost work horse of the Australian payments system, which processes more than $14 trillion Direct Entry transactions annually. Indue Chief Executive Officer Derek Weatherley said he was pleased that Indue had transitioned seamlessly […]
The Mutual Bank appoints Indue as their principal payment partner
Today we are delighted to confirm that The Mutual Bank has chosen Indue as their principal payments partner. The Mutual Bank, a $1 billion mutual bank based in the Hunter region of NSW, has been serving the people of the Hunter since 1888. It offers a full range of financial products and services, including home […]
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Credit cards still stagnant as the humble debit card’s popularity improves
Credit card use is still below its pre-pandemic levels, while debit cards are seeing somewhat of a resurgence in 2021. The latest Reserve Bank (RBA) credit and debit card data for March 2021 reflects how these cards have been used in the 12 months since the pandemic truly impacted Australians’ way of life. According to […]
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Study pinpoints two key areas that banks can improve on
Australian banks are not delivering appropriate omnichannel customer service and struggle to keep up with changing approaches to customer loyalty, according to new research. The study, conducted by software company Pegasystems and research group Omnipoll, found that poor omnichannel customer service results in more than half (54 per cent) of all customer interactions having at […]
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Top Five Banking Predictions for 2022
Top Five Banking Predictions for 2022 Keen to keep pace with the impact of recent global events and an accelerated digital shift, how are financial institutions, consumers and SMEs adapting their behaviours in coming months? RFI Global’s infographic explores our top predictions for 2022. […]
