Australians are ditching cash at the fastest rate in history as contactless payments and the boom of buy-now-pay-later methods threaten to radically reduce the use of physical money. […]
Read More… from Cashless society looms: Australians tipped to move away from cash by 2025
We are pleased to announce that Auswide Bank has selected Indue as their exclusive full-service payments partner. […]
Read More… from Auswide Bank appoints Indue as exclusive partner to deliver payments transformation
Payments solutions provider Indue today announced it has become a Tier 1 Participant Member of the Bulk Electronic Clearing System (BECS), the low-cost work horse of the Australian payments system, which processes more than $14 trillion Direct Entry transactions annually. Indue Chief Executive Officer Derek Weatherley said he was pleased that Indue had transitioned seamlessly […]
Today we are delighted to confirm that The Mutual Bank has chosen Indue as their principal payments partner. The Mutual Bank, a $1 billion mutual bank based in the Hunter region of NSW, has been serving the people of the Hunter since 1888. It offers a full range of financial products and services, including home […]
Read More… from The Mutual Bank appoints Indue as their principal payment partner
Credit card use is still below its pre-pandemic levels, while debit cards are seeing somewhat of a resurgence in 2021. The latest Reserve Bank (RBA) credit and debit card data for March 2021 reflects how these cards have been used in the 12 months since the pandemic truly impacted Australians’ way of life. According to […]
Read More… from Credit cards still stagnant as the humble debit card’s popularity improves
Australian banks are not delivering appropriate omnichannel customer service and struggle to keep up with changing approaches to customer loyalty, according to new research. The study, conducted by software company Pegasystems and research group Omnipoll, found that poor omnichannel customer service results in more than half (54 per cent) of all customer interactions having at […]
Read More… from Study pinpoints two key areas that banks can improve on
Data released today by the industry self-regulatory body Australian Payments Network (AusPayNet) shows a 9.2% rise in fraud on payment card transactions in the 12 months to 30 June 2021 (FY21) alongside an increase in online spending during COVID-19 lockdowns. With total spending on cards rising 5.4% to $847.3 billion during the same period, the […]
Top Five Banking Predictions for 2022 Keen to keep pace with the impact of recent global events and an accelerated digital shift, how are financial institutions, consumers and SMEs adapting their behaviours in coming months? RFI Global’s infographic explores our top predictions for 2022. […]
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About Indue Our Story Delivering solutions since 1965 Employees 200 + employees across two Australian office locations in Brisbane & Sydney. Ownership 17 Australian Mutual Banks and Credit Unions, locally incorporated and owned. Our origins 50 + years ago, originally formed to provide operational banking services to owners. Diversity 30 years ago, indue diversified existing […]
